The Difficult Conversation Kit
What’s inside
Clearer, kinder conversations at work and home.
Most hard conversations go wrong before anyone speaks. This kit fixes the part before, the first minute, and the part after.
What's inside
- Why it feels so hard
- The four-line plan
- When it goes sideways
- Openers that work
- Lines for the middle
- Before you talk
- The two-minute check
- How did it go?
- Pocket cards
How to use it
Got one coming up? Do the prep sheet (page 8) tonight, pick two openers from the scripts, and keep the after-check for tomorrow. About 20 minutes in total.
Format
12-page PDF in A4 and US Letter. Read it on any screen; print the worksheets and planner pages as often as you like.
Instant download. 30-day refund, no questions.
OOPS·TG·101 · an oops. edition.
Good to know
How do I get it?
It downloads straight away and is saved to My library, so you can come back to it anytime.
What if it isn’t right for me?
You have 30 days to ask for a refund. No forms, no fuss.
Will it be updated?
Yes. When we improve a tool, you get the new edition free.
Is it included in oops+?
Yes. Every tool is included in oops+ All-Access.
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