{"title":"Featured picks","description":"\u003cp\u003eThe tools people reach for first.\u003c\/p\u003e","products":[{"product_id":"the-difficult-conversation-kit","title":"The Difficult Conversation Kit","description":"\u003cp\u003e\u003cstrong\u003eClearer, kinder conversations at work and home.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eMost hard conversations go wrong before anyone speaks. 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